Terms of service

AURUM LUXE
Registered in London, United Kingdom
Where Elegance Meets Exclusivity

Last Updated: [01-01-2026]

These Terms of Service (“Terms”) govern your access to and use of the AURUM LUXE website and services. By accessing or purchasing from our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please refrain from using our services.

1. Company Information

AURUM LUXE is a brand registered in London, United Kingdom, operating an international e-commerce platform offering stainless steel jewelry.

Throughout these Terms, “we,” “us,” and “our” refer to AURUM LUXE.
“Customer,” “you,” and “your” refer to the website user or purchaser.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old or accessing the site under parental supervision.

  • You have the legal capacity to enter into binding agreements.

  • All information provided is accurate and complete.

We reserve the right to refuse service to anyone at our discretion.

3. Products & Descriptions

We strive to ensure that product descriptions, images, and pricing are accurate. However:

  • Colors may vary slightly due to screen settings.

  • Minor variations in finish or detail may occur due to lighting or manufacturing processes.

  • We reserve the right to modify or discontinue products without notice.

All products are subject to availability.

4. Pricing & Payments

All prices are listed in the selected currency displayed on the website.

We reserve the right to:

  • Update pricing at any time without prior notice

  • Correct pricing errors

  • Cancel orders placed at incorrect prices

Payment must be completed at checkout using the available secure payment methods.

We do not store full credit/debit card details.

5. Order Acceptance & Cancellation

Once you place an order:

  • You will receive an order confirmation email.

  • This does not guarantee acceptance of your order.

We reserve the right to cancel or refuse any order for reasons including but not limited to:

  • Suspected fraud

  • Incorrect pricing

  • Stock unavailability

  • Violation of these Terms

If your order is cancelled after payment, a full refund will be issued.

6. Shipping & Delivery

AURUM LUXE is registered in London, UK, and operates an international fulfillment model.

Estimated delivery times are provided for guidance only and are not guaranteed. We are not responsible for delays caused by:

  • Customs clearance

  • Courier disruptions

  • Weather conditions

  • Incorrect shipping details provided by the customer

International customers may be subject to customs duties or import taxes. These charges are the responsibility of the customer.

7. Returns & Refunds

Our Return & Refund Policy forms part of these Terms.

We offer:

  • A 30-day return window

  • Free returns (subject to conditions outlined in our policy)

Returned items must meet eligibility requirements stated in our Return Policy.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Product designs

  • Images

  • Text

  • Graphics

  • Branding elements

is the intellectual property of AURUM LUXE and may not be copied, reproduced, distributed, or exploited without written permission.

Unauthorized use may result in legal action.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to hack, disrupt, or damage the website

  • Submit false or misleading information

  • Engage in fraudulent transactions

We reserve the right to restrict or terminate access if misuse is detected.

10. Limitation of Liability

To the fullest extent permitted by law, AURUM LUXE shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, revenue, or data

  • Delays beyond our reasonable control

Our total liability shall not exceed the purchase price of the product in question.

Nothing in these Terms excludes liability where unlawful under UK consumer law.

11. Warranty Disclaimer

Our stainless steel jewelry is designed for durability and water resistance. However:

  • Natural wear over time is not considered a defect.

  • Damage caused by misuse, improper care, or unauthorized alterations is not covered.

Product care instructions should be followed to maintain longevity.

12. Privacy

Your use of our website is also governed by our Privacy Policy.
We are committed to protecting your personal data in accordance with applicable data protection laws.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting on the website.

It is your responsibility to review these Terms periodically.

For any questions regarding these Terms of Service, please contact our customer support team.

AURUM LUXE
Where Elegance Meets Exclusivity.