Terms and conditions

AURUM LUXE
Registered in London, United Kingdom
Where Elegance Meets Exclusivity

Last Updated: [01-01-2026]

Welcome to AURUM LUXE. These Terms & Conditions govern your use of our website and services. By accessing our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree, please refrain from using our website.

1. Company Overview

AURUM LUXE is a London-registered brand offering premium:

  • Stainless steel gold-plated jewelry

  • 925 sterling silver jewelry

  • Moissanite jewelry

We operate globally through an international fulfillment model.

2. Eligibility to Use

By using our website, you confirm that:

  • You are at least 18 years old or using the site under supervision

  • You have the legal capacity to enter into binding agreements

  • All information provided is accurate and current

We reserve the right to refuse service at our discretion.

3. Products & Accuracy

We strive for precision in all product listings. However:

  • Slight variations in color, shine, or finish may occur

  • Product images may differ slightly due to lighting or screen settings

  • Measurements and weights are approximate

All products are subject to availability, and we reserve the right to discontinue items at any time.

4. Pricing & Payments

  • All prices are displayed in your selected currency

  • Prices may change without prior notice

  • We reserve the right to correct pricing errors at any time

Payments must be made in full at checkout using secure payment methods.
We do not store sensitive payment details.

5. Orders & Acceptance

After placing an order:

  • You will receive an order confirmation email

  • This does not constitute final acceptance

We reserve the right to cancel or refuse orders due to:

  • Fraud suspicion

  • Stock issues

  • Incorrect pricing

  • Violation of these Terms

If canceled after payment, a full refund will be issued.

6. Shipping & Delivery

AURUM LUXE is registered in London, UK, but fulfills orders through global logistics partners.

  • Delivery times are estimates, not guarantees

  • Delays may occur due to customs, couriers, or external factors

  • Customers are responsible for providing accurate shipping details

International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

7. Returns & Refunds

We offer a 30-day return window with free returns, subject to our Return & Refund Policy.

Conditions include:

  • Items must be unused and in original packaging

  • Certain items (e.g., earrings, custom pieces) may be non-returnable

Refunds are processed after inspection and issued to the original payment method.

8. Product Care & Material Disclaimer

AURUM LUXE jewelry is crafted for durability and elegance.

  • Stainless Steel Gold-Plated Jewelry: Tarnish-resistant and water-resistant, but long-term exposure to chemicals may affect plating

  • Sterling Silver (925): May naturally oxidize over time; proper care is recommended

  • Moissanite Jewelry: Designed for brilliance and durability, but should be handled with care

Normal wear, improper use, or lack of care does not constitute a defect.

9. Intellectual Property

All website content is the exclusive property of AURUM LUXE, including:

  • Brand name and logo

  • Product designs

  • Images and videos

  • Text and graphics

Unauthorized use, reproduction, or distribution is strictly prohibited and may result in legal action.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Engage in fraudulent activity

  • Interfere with website functionality

  • Provide false or misleading information

Violation of these terms may result in account suspension or legal action.

11. Limitation of Liability

To the fullest extent permitted by law, AURUM LUXE shall not be liable for:

  • Indirect or consequential losses

  • Delays outside our control

  • Loss of profits, revenue, or data

Our total liability shall not exceed the amount paid for the product.

Nothing in these Terms excludes liability where prohibited under UK law.

12. Privacy & Data Protection

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

We are committed to safeguarding your data and ensuring secure transactions.

13. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes take effect immediately upon publication on our website. Continued use of the website constitutes acceptance of those changes.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Email: support@aurumluxe.shop

AURUM LUXE represents refined craftsmanship and global elegance. By using our services, you become part of a brand that values precision, transparency, and elevated experience.

AURUM LUXE
Where Elegance Meets Exclusivity.